🔒 Privacy & Security

7 Joya Privacy Policy — Our Commitment to Protecting Your Data

Your personal data is fully secure at 7 Joya. This Privacy Policy clearly explains what information we collect, why we collect it, and how it is kept safe.

Last Updated: January 2026
Our Core Commitment
  • Your Data Is Never Sold to Third Parties
  • Protected with SSL Encryption
  • Delete Your Data Anytime
  • Transparent Cookie Policy
Encrypted Storage

All your data is stored securely using bank-grade encryption.

Data Confidentiality

Your personal data is never shared with advertisers or third parties.

Your Control

You have the right to update or delete your account information at any time.

Transparent Policy

No hidden clauses — everything is clearly stated right here.

About This Policy

By using the 7 Joya website or app, you agree to this Privacy Policy. This is an important legal document, and we recommend reading it in full. Your privacy matters deeply to us — and that's not just a formality.

Have a question? Reach out to us anytime — we're always here to help.

Section 01

Introduction & Overview

7 Joya is a trusted online Sports Betting platform in Bangladesh. We place the highest priority on our users' privacy. This Privacy Policy explains what information we collect when you use 7 Joya, how that information is used, and what rights you have.

This Privacy Policy applies to all 7 Joya services — including the website, mobile app, live chat, and all email communications. It takes effect from the moment you create your account.

7 Joya believes transparency is the foundation of trust. That's why our Privacy Policy is written in plain, straightforward language so every user can easily understand it.

In Brief: Your data is used solely to improve your experience. We never sell it to third parties.

Section 02

What Data We Collect

We collect various types of information when you create and use your 7 Joya account. This information is necessary to enhance your experience and ensure our services run smoothly.

The table below outlines the types of information we collect:

Data Type Example Why We Collect It
Identity Information Full name, date of birth, national ID Identity Verification & Legal Compliance
Contact Information Phone number, email address Account communications and security alerts
Financial Information Mobile banking number, transaction history Payment Processing
Device Information IP address, browser type, operating system Security & Fraud Prevention
Usage Data Betting history, login times, preferred games Service Improvement & Personalization

In addition to the above, we may occasionally collect extra information through voluntary surveys or competitions. Participation is entirely optional.

Section 03

How Your Information Is Used

7 Joya uses the information collected from you solely for the purposes listed below. We will never use your data for anything not described in this Privacy Policy.

  • Account Management: To manage registration, login, and account security.
  • Payment Processing: To verify deposits, withdrawals, and transactions.
  • Identity Verification (KYC): To comply with international anti-money laundering laws.
  • Customer Support: To address your questions and resolve any complaints.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Service Improvement: To analyze your usage patterns and deliver a better experience.
  • Promotional Communications: To send you offers and updates, subject to your consent.
  • Legal Obligations: To comply with applicable laws and regulations.

If you no longer wish to receive promotional emails or SMS messages, you can unsubscribe at any time through your account settings.

Section 04

Data Sharing & Third Parties

7 Joya never sells your personal data. In limited cases, it may be shared with trusted third parties — always for the purpose of maintaining your security and service quality.

Parties With Whom Your Data May Be Shared:

  • Payment Providers: To process Mobile Pay, Nagad, and bank payment transactions.
  • Identity Verification Services: To complete the KYC process.
  • Technology Service Providers: For server hosting and cybersecurity purposes.
  • Law Enforcement: Only where required by legal obligation.

All third parties listed above are bound by strict confidentiality agreements with 7 Joya. They may only use your data for the specified purpose and are not permitted to share it elsewhere.

7 Joya does not sell or transfer your data to any advertising networks or marketing agencies.

Section 05

Cookies & Tracking Technologies

7 Joya uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help recognize you on future visits.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your preferences and settings.
  • Analytics Cookies: We analyze site usage data to improve our services.
  • Security Cookies: Detects fraud and unauthorized access.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

Section 06

Data Security Measures

7 Joya follows the highest industry standards to protect your data. Our security measures are continuously updated to address emerging cyber threats.

256-bit SSL Encryption

All data transferred between your browser and our servers is encrypted.

Two-Factor Authentication (2FA)

OTP verification for an extra layer of security at login.

Secure Servers

Our servers are hosted in internationally certified data centers.

Regular Audits

Regular system audits are conducted by security specialists.

Please note, however, that no online platform can guarantee 100% security. We recommend keeping your account password strong and never sharing it with anyone.

Section 07

Your Privacy Rights

As a 7 Joya user, you have important rights over your personal data. Contact us at any time to exercise any of these rights.

  • Right to Know: You can find out what data we hold about you and how it is being used.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request that your data be deleted under certain circumstances.
  • Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
  • Right to Data Portability: You may request a copy of your data in a standard, portable format.
  • Right to Object: You can opt out of marketing communications at any time.

To exercise any of the rights listed above support@7joya.click. We will respond within 30 days.

Section 08

How Long We Retain Your Data

7 Joya retains your data for as long as necessary. All information is kept while your account remains active. Even after account closure, certain data may be retained for a defined period to meet legal obligations.

  • Account Information: Up to 5 years after account closure.
  • Financial Transaction Records: Up to 7 years where required by law.
  • Customer Support Chat: Up to 2 years from the date of last contact.
  • Cookie Information: Until the end of the session or up to 1 year, whichever comes first.

Once the retention period ends, data is securely deleted or anonymized so it can no longer be used to identify you.

Section 09

Child Protection Policy

7 Joya's services are intended for users aged 18 and above. We do not knowingly collect data from minors. Should any such data be collected inadvertently, it will be deleted as soon as we become aware.

Parents and guardians are urged to ensure that minors cannot access this platform. If you suspect a child is using this site, please notify us immediately.

Section 10

Changes to the Privacy Policy

7 Joya may update this Privacy Policy at any time. For significant changes, you will be notified via your registered email or through the site. Continued use of the platform after any changes constitutes acceptance of the updated policy.

The date of the most recent update is always shown at the top of this page. Check back regularly to stay informed of any changes.

You will be notified at least 7 days before any significant changes to the Privacy Policy take effect.

Section 11

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us directly. We take all privacy-related matters seriously and aim to resolve them promptly.

We typically send an initial response within 48 hours of receiving a complaint. For more complex matters, a full resolution may take up to 30 days.

Email: support@7joya.click   |   Live Chat: Bottom right corner of the site

Have you read this Privacy Policy?

By creating an account or using 7 Joya, you agree to this Privacy Policy. We are always committed to protecting your data. If you have any questions, please speak with us before registering.

Why You Can Trust 7 Joya With Your Privacy

Every step we take to keep your data safe

No Data Sold

Your name, phone number, and email are never sold to advertisers or third parties. That is our commitment.

Anonymous Analytics

Personal identities are kept anonymous when collecting site analytics. No individual user is tracked.

Identity Protection

Your national ID or passport details are stored in encrypted form. No staff member can view this information directly.

Restricted Access

Only staff members who require access to your data in order to perform their duties are permitted to view it.

Secure Cloud Storage

Your data is stored on internationally certified, secure cloud servers with 24/7 monitoring.

Regular Audits

Our privacy policy and security measures are regularly reviewed and improved by a dedicated expert team.

🔐

Start Betting Safely

7 Joya's privacy policy is fully transparent. We are committed to keeping your data secure while delivering Bangladesh's best betting experience. Join us today.

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