7 Joya Terms & Conditions — Clear & Honest Policies

7 Joya is an online Sports Betting platform operated for users in Bangladesh. These terms and conditions apply to all services, features, and content on the platform.

7 Joya reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Continued use of the platform following any changes will be taken as acceptance of the updated terms. We encourage you to visit this page regularly.

7 Joya's services are intended for personal entertainment only. Using the platform for commercial purposes or placing bets on behalf of a third party is strictly prohibited.

To register an account with 7 Joya, you must provide information that is truthful, accurate, and complete. Creating an account with false or misleading details is a violation of our Terms & Conditions and may result in account termination.

Each individual may hold only one account. If multiple accounts are found to belong to the same person, all accounts will be closed and any associated balances may be forfeited.

• During registration, you must provide your full name, date of birth, phone number, and email address accurately.
• A copy of your national ID or passport may be requested for account verification.
• A mobile banking number or bank statement may be required for payment verification.
• You are solely responsible for keeping your account password confidential.

Users must be at least 18 years old to bet on 7 Joya. Minors are strictly prohibited from opening an account or placing bets. Any account found to belong to a minor will be immediately closed and all funds will be forfeited.

7 Joya is fully committed to child protection. Parents and guardians are urged to ensure minors do not access this platform.

7 Joya currently accepts deposits via Mobile Pay, Nagad, and bank transfer. All transactions are conducted in Bangladesh Taka (BDT). Minimum and maximum deposit limits are listed in the Cashier section of the platform.

Withdrawal requests are typically processed within 1–3 business days. However, withdrawals may be delayed if identity verification has not been completed. Withdrawals must be made using the same payment method used for the original deposit.

• Minimum withdrawal amount: BDT 500.
• Multiple withdrawals can be made in a single day, subject to the daily maximum limit.
• Winnings derived from bonuses are subject to wagering requirements before they can be withdrawn.
• Withdrawals may be put on hold for suspicious transactions until verification is complete.

All bets placed on 7 Joya are final and cannot be changed or cancelled once confirmed. Please verify the odds before confirming your bet. 7 Joya reserves the right to void any bet placed at incorrect odds resulting from a technical error on the platform.

If your internet connection drops during live betting, check your account's betting history to confirm whether the bet was successfully placed. If a duplicate bet occurs due to a connection issue, 7 Joya will assist you.

• Minimum bet amounts are set individually for each market.
• Maximum winnings per bet are subject to a defined limit.
• Payouts are issued after match results have been verified through official sources.
• If a match is abandoned or postponed, bets are generally voided and stakes returned.
• In the event of a disputed result, the decision of 7 Joya's authority is final.

7 Joya regularly offers welcome bonuses, deposit bonuses, cashback, and other promotional offers. Each bonus has its own terms and conditions, which are detailed on the respective offer page.

Wagering requirements must be met before bonus funds can be withdrawn. For example, welcome bonuses typically require you to wager 10–20x the bonus amount. If the requirements are not fulfilled within the specified timeframe, the bonus will be forfeited.

• Each bonus can only be claimed once per person, account, or IP address.
• Bonuses can only be used on your own account and cannot be transferred to others.
• 7 Joya reserves the right to investigate and take action if bonus abuse is suspected.
• 7 Joya reserves the right to modify or cancel any bonus offer at any time.

The following activities are strictly prohibited under 7 Joya's terms and conditions. Any violation may result in permanent account closure and forfeiture of any remaining balance.

• Creating multiple accounts or using another person's account.
• Placing a bet with prior knowledge of match fixing or a predetermined result.
• Creating artificial betting patterns to abuse the bonus system.
• Attempting to damage the platform through hacking, viruses, or any other technical means.
• Using the platform for money laundering purposes.
• Stealing another user's information or engaging in any form of cybercrime.

7 Joya reserves the right to temporarily or permanently close any account for any reason. In most cases, the reason will be communicated and an opportunity to appeal will be provided.

You may close your account at any time by contacting our support team. Please withdraw any remaining balance before closing. Voluntarily closed accounts can be reactivated later.

• Accounts closed due to rule violations are generally not reinstated.
• As part of responsible gaming, you have the option to temporarily self-exclude your account.
• A monthly maintenance fee may apply to accounts that have been inactive for six months or more.

7 Joya is strongly committed to responsible gaming. Betting is for entertainment — it is not a source of income. As part of our terms and conditions, we encourage all users to bet responsibly.

If you feel that betting is getting out of your control, please visit our Responsible Play page for assistance. We offer deposit limits, self-exclusion, and cooling-off period options.

• Never bet more than you can afford to lose.
• Do not chase your losses by placing repeated bets to try to win back money you've lost.
• Never bet with borrowed money.
• If you run into any issues, reach out to our support team — we're here to help.

7 Joya follows a strict privacy policy regarding the collection, storage, and use of your personal information. Your data is never sold or shared with third parties — except where required by law.

To read our full Privacy Policy Privacy Policy page. By creating an account with 7 Joya, you agree to our privacy policy.

7 Joya may update these Terms & Conditions at any time. Users will be notified of significant changes via email or on-site notice. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The date of the latest update is shown at the top of this page. We recommend checking this page regularly.

If you have any questions or complaints regarding these Terms & Conditions, please get in touch with us. Our support team is available 24/7.

Once a complaint is submitted, we aim to respond within 48 hours. Complex cases may take longer, but every complaint is taken seriously.