7 Joya Responsible Play — Our Commitment to Safe Betting

Responsible gaming means treating betting purely as a form of entertainment — not as a solution to problems or a way to make money. 7 Joya believes every player should bet within their means and enjoy the experience.

Responsible betting is about staying in control — of how much time you spend and how much money you wager. When betting starts controlling you instead, that's when it becomes a problem.

7 Joya places the highest importance on responsible betting across its platform. We don't just provide a betting service — we're committed to keeping you healthy and safe.

Betting addiction often develops gradually — control slips away little by little. If you notice the signs below, it's time to be cautious. These apply not just to you, but to anyone in your family as well.

Answer the following questions honestly. If you answer "yes" to more than 3, it's time to be more mindful about responsible gambling.

7 Joya puts you in control of your own betting. Our account settings let you set several types of limits to help you play responsibly.

If you feel betting is becoming harmful, self-exclusion is an effective step to take. On 7 Joya, you can suspend or permanently close your account yourself at any time.

• Temporary Exclusion: Your account can be fully closed for a period of 1 month to 1 year. During this time, no betting, deposits, or promotional offers will be accessible.
• Permanent Exclusion: You can permanently close your account if you wish. Once closed, it cannot be reopened.
• Cooling-Off: Take a break of anywhere between 24 hours and 42 days for a temporary pause.

While self-exclusion is active, 7 Joya will not send you any marketing emails or promotional messages. This decision is kept completely confidential.

Responsible betting is about following a few simple rules. Every experienced player at 7 Joya keeps these in mind.

1. Set your budget in advance. Decide in advance how much BDT you'll spend on betting each week or month — and stick to it.
2. Play for entertainment only. It's best not to expect an income from betting. The enjoyment matters more than the win.
3. Don't try to chase your losses. After a loss, avoid the thinking of "just one more bet and I'll win it back."
4. Take regular breaks. Avoid long uninterrupted sessions — take breaks in between.
5. Don't bet when you're in a bad mood. Betting while angry, depressed, or under stress is dangerous.
6. Never bet under the influence of alcohol or substances. Make decisions with a clear head.
7. Let your family know. There's no need to hide your betting from family. Transparency keeps relationships strong.
8. Do not share your account with anyone. Never share your login credentials with anyone.
9. Keep up with other hobbies. There are plenty of ways to enjoy life beyond betting — make time for them.
10. Seek help if you need it. Asking for help isn't weakness — it takes courage.

You must be at least 18 years old to bet at 7 Joya. We strictly ensure that minors are not able to access our platform.

• Age Verification: Age verification is carried out at registration and before your first withdrawal.
• National ID: A National ID or passport must be submitted for age verification.
• Parental Responsibilities: If there are children at home, keep your device password-locked and never share your login details.

If you suspect a minor has been using our platform, please notify us immediately. We will take prompt action.

If you ever have questions or concerns about responsible betting, 7 Joya's support team is always here for you. Our dedicated responsible gambling support team is trained and compassionate.

We know these conversations aren't easy. That's why our support is completely confidential — your identity will never be disclosed.